Before reaching out to the team at Cardiff’s Winter Wonderland, please ensure you have read our Frequently Asked Questions which can be found here

We are currently unavailable to take phone calls, however if you can’t find the answer to your question in our FAQ section, please contact (detailing your booking reference, and what attraction your request involves) -

hello@cardiffswinterwonderland.com

Please note that due to the large number of emails we receive our response time may vary. We aim to reply to customer queries within 2 days however most responses are quicker than this.

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